Local area coordinator (LAC)
A local area coordinator is an organisation contracted by the NDIA to help people access the scheme and connect with services in their community.
A local area coordinator, or LAC, is an organisation the NDIA contracts to work with people in a particular region. They help with access requests, planning meetings, and connecting participants and the broader community with mainstream and community services.
A local area coordinator acts on the NDIA’s behalf rather than being chosen and paid by the participant, which sets the role apart from a support coordinator engaged through plan funding.
Not every region uses a local area coordinator model. Some areas are served directly by NDIA planners or by an early childhood partner instead, depending on location and a participant’s age.
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