For Providers
Delivering NDIS supports well is a practice-management problem as much as a service one. Registration, compliant invoicing, and the price rules are where good providers get tripped up, so this pillar starts there.
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How to Become an NDIS Provider: Registration Explained
The pathway to becoming an NDIS provider - who must register, the verification and certification audit types, and the unregistered option.
Read the full guide →Running an NDIS practice comes down to three operational muscles: getting registered if you need to, invoicing so you get paid the first time, and pricing within the rules. Master those and the service delivery you already know how to do can actually reach people.
Registration, or not
The first decision is whether to register at all. To work with agency-managed participants, you register. To work with self-managed and plan-managed participants, in most cases you do not. Plenty of capable providers stay unregistered and serve the larger self- and plan-managed market.
If you do register, the audit pathway - verification or certification - depends on the registration groups you apply for, which map to the supports you deliver. The registration wizard in this pillar walks you through which groups fit your services.
Invoicing that gets paid
An invoice that bounces costs you a fortnight. Plan managers need the participant’s details, the correct support item code, the date and quantity, the price, and your payment details. The most common failures are a missing code and a stale price.
The invoice template and line validator in this pillar exist for exactly this: the template gives you a compliant shell, and the validator checks a line against the current Support Catalogue before you send it.
Pricing within the rules
Price limits are caps published in the Pricing Arrangements that set the most a provider can charge for listed supports under managed arrangements. They change each year, and the cancellation and travel rules change with them.
The calculators here render from the current arrangements, so the cancellation and travel amounts you quote match what is in force rather than what you remembered from last year.