Pillar 7

Buying Equipment

Assistive equipment is a considered purchase, not an impulse one. The people who choose well start with the task, not the product, and they know the funding question is separate from the buying question.

9 articles in this guide

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Hub guide

How to Buy Assistive Equipment: A Task-First Guide

How to buy assistive equipment without wasting money - start from the task, know when an assessment is needed, and get sizing right before you spend.

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Buying assistive equipment well starts with a question that has nothing to do with money: what task is this for, and how do you actually do it now. Get that right and the product shortlist writes itself. Get it wrong and no amount of funding rescues the purchase.

Start with the task, not the product

The commonest mistake is shopping by product category before understanding the task. A shower chair, a stool, a bench, and a wall-mounted seat all solve different versions of “sitting safely to wash,” and which one fits depends on your bathroom and your body, not on which looks best online.

Describe the task in detail - where it happens, what makes it hard, what would make it easier - and the right category usually becomes obvious.

When to get an assessment

For daily-use or higher-cost items, an assessment earns its place twice: it matches the equipment to how you move, and it produces evidence. Higher-cost assistive technology usually needs a quote and an assessment from an occupational therapist or another qualified assessor before the NDIS will consider it, so the assessment you would want anyway often does double duty.

Lower-cost items are simpler. Low-cost assistive technology is equipment under the threshold set in the Pricing Arrangements. Depending on how a plan is managed, it can sometimes be purchased without a quote - check your plan first.

Sizing, specs, and ownership

Measurements prevent the expensive mistakes: doorway widths for wheelchairs, seat heights for transfers, weight capacities for everything. Each buying guide in this pillar covers the measurements that decide fit for its category.

And equipment has a life beyond purchase - maintenance, repairs, and the practical rules of using it in the world. Keeping the buying decision and the funding decision separate in your mind keeps both clearer. If you intend to claim, check with your plan manager or support coordinator before purchasing.

Supporting articles

Bed Rails for Adults: Types, Safety, and How to Choose

Bed rails, bed poles and bed sticks compared - which type suits which transfer problem, how to fit them safely, and when a rail is the wrong answer.

Non-Slip Bath Mats and Bathroom Falls Prevention

Why the bathroom is the riskiest room in the house, how non-slip bath and shower mats help, and what to pair them with for a genuinely safer setup.

One Touch Can Openers and Easy-Grip Kitchen Aids for Arthritis

How one touch can openers, jar openers and easy-grip kitchen aids remove the twisting and gripping that make cooking hard with arthritis or weak hands.

Recliner Chairs vs Lift Chairs: Which One Do You Actually Need?

Electric recliners and lift chairs look similar but solve different problems. How to tell which you need, what dual motors change, and how to size a chair.

Back Braces and Lumbar Supports: Types and How to Choose

Elastic lumbar supports, rigid back braces and posture supports do different jobs. What each type is designed for and how to choose with your clinician.

Finger Splints Explained: Types, Uses, and Getting the Right Fit

Mallet, trigger finger, buddy and immobilising splints each do a specific job. What the types are for and why sizing and clinical advice matter.

How to Put On Compression Stockings (and the Aids That Make It Possible)

Compression stockings are hard to put on by design. Techniques that help, and how stocking donners and sock aids turn a daily struggle into a routine.

Choosing Disposable Gloves for Home Care: Nitrile, Latex and Vinyl

Nitrile, latex and vinyl gloves compared for home and personal care - allergy considerations, when each material suits, and what carers should keep on hand.

Frequently Asked Questions

Do I need a quote before buying equipment?
It depends on the item and how it might be funded. Lower-cost assistive technology can often be bought without a quote, while higher-cost items usually need a quote and an assessment before the NDIS will consider them. The item's cost and your plan decide which path applies.
Should I get an assessment before choosing?
For anything you will use daily or that carries a higher price, an assessment by an occupational therapist or other qualified assessor is worth it. It matches the equipment to how you actually move and live, and it produces the evidence that funding requests rely on.
How do I know what size or specification I need?
Sizing and specification depend on your body, your home, and the task. Measuring properly - doorway widths, seat heights, weight capacities - prevents the most common and most expensive mistakes. Each buying guide in this pillar covers the measurements that matter for that category.
Can I buy equipment second-hand or without the NDIS?
Yes. Anyone can buy assistive equipment directly, with or without a plan, and self-managed and plan-managed participants have wide choice of supplier. The buying decision and the funding decision are separate, and it helps to keep them that way in your head.

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