Agency-managed
Agency-managed is a plan management type where the NDIA pays registered providers directly from a participant's plan.
Agency-managed is one of the three plan management types. Under this arrangement the NDIA itself pays claims, and a participant does not handle invoices or reimbursement directly.
Agency-managed participants generally need to purchase through registered NDIS providers. Self-managed and plan-managed participants can buy from any suitable supplier.
A plan can combine agency-managed funding for some budgets with self-managed or plan-managed funding for others, and the plan document states which applies where.
Related terms
Related tools
Plan Management Quiz
Plan Spend Tracker
Track spending against each budget through your plan year.
Plan Utilisation Checker
Your plan spend beside the official average for your cohort.
Related articles
Plans & Budgets guide
NDIS Plan Management: Self, Plan, and Agency Managed
The three ways an NDIS plan can be managed - self-managed, plan-managed, and agency-managed - and how each changes provider choice and paperwork.
Self-Managed vs Plan-Managed NDIS: Which Suits You?
The real differences between self-managing and plan-managing an NDIS plan - control, paperwork, provider choice, and how to switch.
Sources
Last updated