Templates & Forms · For providers
NDIS Provider Business Plan Template
A structure for planning a support business that meets its obligations.
A business plan sets out what a support business does, who it serves, and how it will run and stay compliant. It is useful whether you are starting out or growing.
This template gives you the sections to work through, from services and registration groups to worker screening and finances. Adapt each to the supports you offer.
Download
Current as of July 2026
Free to download and use. Fill in the blanks, and remove any lines that do not apply to you.
What the plan works through
Each section is a prompt, not a rule. The compliance-related sections point to obligations that apply to providers; the sources below are where those obligations live.
- Business overview and the difference you want to make
- Services offered, and the registration groups they map to
- Who you support, and where you operate
- Local demand and what sets you apart
- Staffing, and how you manage worker screening and training
- Operations: rostering, records, and invoicing
- Quality and compliance, including the Code of Conduct and Practice Standards if registered
- Finances: set-up costs, pricing, income, expenses, and cash flow
- Growth goals and the steps to reach them
How to use it
New providers
Start with the services you will offer and whether you need to register to deliver them. Registration is mandatory for some supports; the registration wizard helps you work out which groups apply.
Growing providers
Focus on operations and compliance as you scale: consistent records, worker screening for every risk-assessed role, and how you meet the Practice Standards if you are registered.
Questions people ask
Do I need to register to run a support business?
It depends on the supports you deliver and who you deliver them to. Registration is mandatory for some supports and for working with NDIA-managed participants. The registration wizard walks through the groups, and the guide to becoming a provider sets out the pathway and audit steps.
What does worker screening involve?
Workers in risk-assessed roles and key personnel need an NDIS worker screening clearance. Your business plan should set out how you manage screening and training as you hire. The Commission worker screening pages explain who needs a clearance and how the checks work.
How does pricing fit into the plan?
Your rates for managed arrangements sit within the Pricing Arrangements, so build your financial plan around those limits. Model your set-up costs, expected income and expenses, and cash flow so the numbers hold up before you take on participants.
Official sources
Tools that pair with this
Related templates
NDIS Service Agreement
The document that sets prices, cancellation terms, and travel billing before supports start.
NDIS Incident Report
Capture what happened, who was involved, and the action taken, while the detail is fresh.
NDIS Risk Assessment
Think through what could go wrong for a support or home visit, and how to keep people safe.
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