Templates & Forms · For providers

NDIS Progress Notes Template

Shift-by-shift records that are factual, quick, and easy to read back.

Support workersProviders

Progress notes are the running record of support delivered. Written soon after each shift, they show what was done, how the participant responded, and anything that needs following up.

Good notes are factual and focused on what the worker observed. This template gives you one clean entry per session so a support team, a plan manager, or a reviewer can read the story at a glance.

Download

Current as of July 2026

Free to download and use. Fill in the blanks, and remove any lines that do not apply to you.

What each entry records

Keep entries factual and specific. These fields cover one support session; complete a fresh entry each time.

  • Participant name and worker name
  • Date, and start and finish times
  • The support or activity delivered
  • What happened during the session
  • How the participant responded, including progress towards goals
  • Any concern or change (with an incident report as well if needed)
  • Follow-up for next time
  • Worker signature and date

How to use it

Support workers

Write what you saw and did, not what you assume. Note the participant own words where they matter. If something went wrong, record it here and complete an incident report too.

Coordinators reviewing notes

Read notes as evidence of how supports are tracking against goals. Consistent, dated entries make a plan review conversation far easier to prepare.

Questions people ask

What makes a good progress note?

Facts, written soon after the shift, in plain language. Record the support delivered, how the participant responded, and anything to follow up. Avoid guessing at causes or feelings you did not observe. A reader should be able to picture the session from your note without being there.

How often should progress notes be written?

Complete one entry per support session, on the day where you can. Regular, dated notes build a reliable record over time, which helps the support team stay consistent and makes preparing for a plan review much simpler than trying to reconstruct months later.

Are progress notes private?

Yes. They contain participant information, so store them securely and share them only with the participant, their nominee, and the people who need them to deliver support. Handle them in line with your privacy obligations and your organisation records policy.

Official sources

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